Chicago Law Firm Retains 和记娱乐最新版本 for Managed IT Services, Cybersecurity & Vendor Management for a Trouble-Free Decade

Partner in charge of the firm’s IT “Couldn’t be happier”

When a partner at Gozdecki, Del Giudice, Americus, Farkas & Brocato in Chicago was having trouble with the firm’s IT provider, he did what any smart litigator would do: 他找到了一家更好的IT供应商.

You 可以’t litigate your way to a more reliable system of technology, but you 可以 spend a lot more time on your clients’ litigation if you don’t have to worry about whether your technology is up to the task.

That’s the beauty of a great partnership between an IT vendor and a busy law firm. 就像一个完美的先例, the right IT support provider is a tremendous edge.

“我再高兴不过了,” the litigator said of his decision to switch to 和记娱乐最新版本 nearly a decade ago.

“They are exceptionally responsive, not terribly expensive, and I think they go beyond.” 和记娱乐最新版本 founder and CEO John Marta “is willing to drop everything and make sure we’re up and running. They’re practical, cost efficient, and responsive,” 他说.

和记娱乐最新版本: IT Support for 律师事务所

Among the things the 18-lawyer Chicago firm no longer has to worry about:

  • Day-to-day maintenance of the firm’s hardware, software and servers
  • Software updates and integrations
  • Cybersecurity and ransomware protection
  • Cybersecurity training and education
  • Working with software vendors to troubleshoot issues to ensure responsiveness
  • Keeping up with the right technology

“He is our first line of defense for everything,” the partner said. “实践管理和记娱乐怡情官网, 文档管理, billing software – all of these things have to talk to each other. It’s taken care of and that’s massively important. If we 可以not work, we 可以not service our clients’ needs.”

Law Firm Managed IT Support Examples

Beyond the day-to-day reliability that keeps things going in the law firm, the partner cites example after example of 和记娱乐最新版本’s help with troubleshooting, including providing the support and set-up the firm needed to move quickly to remote work in early 2020.

The pandemic was a test of reliability that no one could have imagined and GO 技术 proved themselves pandemic ready, 他说.

“They did phenomenally well,” the partner said of the GO Tech team. “Most of our lawyers have laptops but none of our paralegal or admins had laptops. We were able to get everybody set up as quickly as possible.”

When the partner got stuck in Arizona and couldn’t get the bandwidth he needed to keep working, Marta and the GO 技术 team were able to set up a piece of the server to enable the lawyer to access his email and other files. 一次, the GO 技术 team arranged to deliver one of their own computers when the partner’s own laptop died. “They set up and dropped it off – same day.” Such responsiveness earned GO 技术 plenty of fans among the lawyers.

The firm is now working with GO 技术 to convert its in-house 电话 server to a 网络电话系统.

“He does a lot because I don’t want to,” said the partner. That’s time a busy lawyer 可以 put to better use serving clients.

除了, the partner says it is a tremendous relief to know that as technology advances, the lawyers won’t have to worry about whether they are keeping up.

“I don’t have computer anxiety now,” 他说. “Let’s face it: law firms don’t change that much over time. 我们没有走在前沿.”

技术 Support that Doesn’t Leave You Hanging

Does your law firm have the reliable IT support you need to keep things running smoothly both day-to-day and when trouble strikes?

Don’t take the chance of using an IT provider that doesn’t understand the nature of your organization or won’t go the extra mile to be there when you need them.

在GO科技集团, 我们了解律师事务所, and the demands on lawyers’ time. Lawyers should not have to worry about whether their technology 可以 keep up. Too much is at stake to suffer IT service that leaves you waiting or wondering when you 可以 get back to the business of practicing law. We’re here to make sure your technology works for you – at the pace your work requires.

Get Started with a 技术 Assessment

白色手套的支持, 15分钟的反应时间 and deep expertise in the hardware and software you use, 包括实践, document and case management software, 移动设备, 服务器和云, GO 技术 leaves you free to practice law without “computer anxiety.”

If that sounds like the kind of IT support your law firm could use, 和记娱乐怡情官网 我们会给你提供 complimentary technology assessment – and perhaps a bit of IT therapy – to get started.

联系 us to learn more about our managed IT services